The style number is printed at the top of the white care label on the inside of your item and is four numbers followed by a letter. Please note that it is not the 5-digit CA number. If the item doesn't have a style number then unfortunately, we are unable to accept it for trade-in.
If our system is unable to generate a quote for you that means the item is currently not eligible for trade-in. We periodically review item eligibility and hope to expand our list of accepted items in the future. While we are unable to make a manual exception, we invite you to check back at a later time to see if your item becomes eligible!